Find a payment location for in-person payments
Use our map to find a participating payment location near you for same-day payments made in person. Please note that you'll need your account number when you make an in-person payment.
Make a payment by phone
You can call us at 800.777.9898 anytime and make a payment through our automated phone system.
Mail us a check or money order
P.O. Box 1094
Charlotte, NC 28201-1094
Make payments and more with the Duke Energy app
You can use your Duke Energy app to set up payments, view your billing history and much more. It's available for download on the App Store and Google Play, or you can text us at 578-02 for a download link.
With Paperless Billing, the options are yours. Sign in to view your bill or receive a secure PDF each month.
Pick Your Due Date
If you have a smart meter, you can choose the date your bill is due.
Make managing your budget easier with predictable monthly payments.
Prepay for your power in smaller amounts when and how you choose.